Privacy Policy

Wash 'Em Fleet Services ("Wash 'Em," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through washemfleet.com (the "Site") and our related services, how we use it, and the choices you have. By using the Site or submitting a form, you agree to this Policy.

1. Information We Collect

We collect information you provide directly, including:

• Name, business name, email address, and phone number
• Fleet details (vehicle types, count, service location, frequency)
• Messages you send us through forms, email, chat, or SMS
• How you heard about us (referral source)

We also automatically collect limited technical information such as IP address, browser type, device, and pages visited, using cookies and similar technologies.

2. How We Use Your Information

• To respond to quote requests and service inquiries
• To schedule, deliver, and support fleet cleaning services
• To send transactional messages (appointment confirmations, invoices)
• To send marketing communications you have opted into
• To improve our website, services, and customer experience
• To comply with legal obligations

3. SMS & Phone Communications

If you provide your phone number and opt in to text messages, we may send you appointment reminders, service updates, quotes, and occasional promotional messages. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe, or HELP for help. Consent to receive SMS is not a condition of purchase.

We do not share, sell, or rent mobile phone numbers or SMS opt-in data with any third parties or affiliates for marketing or promotional purposes.

4. How We Share Information

We share information only with:

• Service providers that help us operate (CRM, hosting, email/SMS delivery, analytics) under confidentiality obligations
• Authorities when required by law or to protect rights, safety, or property
• A successor entity in the event of a merger, acquisition, or sale of assets

We do not sell your personal information.

5. Cookies & Analytics

We use cookies and similar tools to keep the Site working, remember preferences, and understand traffic. You can control cookies through your browser settings. We may use privacy-respecting analytics to measure Site performance.

6. Data Retention & Security

We keep your information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission is 100% secure.

7. Your Choices & Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may unsubscribe from marketing emails via the unsubscribe link and from SMS by replying STOP.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Policy from time to time. Material changes will be indicated by updating the "Last updated" date above.

10. Contact Us

Wash 'Em Fleet Services
Email: contact@washemfleet.com
Phone: 561-560-2594
Service area: South Florida (mobile service)